businessJun 23, 202629:08pending

LIVE with The Famous Dr AL and Susie Singer Carter

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About this episode

Guest: Susie Singer Carter

Episode Overview

Long-term care is a topic most families avoid—until they have no choice. In this eye-opening episode, filmmaker and advocate Susie Singer Carter shares how her mother's experience in a five-star nursing facility exposed widespread failures within the long-term care system. She discusses understaffing, preventable neglect, patient advocacy, and why public awareness is essential to reform. Through her documentary No Country for Old People and advocacy organization ROAR 4 LTC, Susie is mobilizing families across America to demand accountability and dignity for aging loved ones.

Key Takeaways

Many long-term care problems stem from chronic understaffing and profit-driven business models.
Families should educate themselves before a loved one requires care because crises make informed decisions harder.
Preventable issues like pressure sores and medication misuse remain widespread despite existing regulations.
Storytelling and public awareness can drive meaningful healthcare reform.
Collective action—including advocacy events and community organizing—can create pressure for systemic change.

Listener Q&A

Q: Why do problems happen even in highly rated nursing homes?

A: Susie explains that ratings don't always reflect day-to-day care. Understaffing and operational issues can exist even in top-rated facilities, making family vigilance essential.

Q: What are "never events" in long-term care?

A: Pressure sores, also called bed sores, are considered preventable by federal guidelines and should not occur when patients receive proper care and monitoring.

Q: How can families advocate for change?

A: Susie believes public pressure is the most powerful force. She encourages people to educate themselves, share stories, and participate in advocacy initiatives.

Q: What kept Susie motivated after losing her mother?

A: Love. She says her mother's suffering inspired her mission to ensure others don't endure the same experience and to advocate with empathy and compassion.

What You'll Learn From This Episode

How the long-term care system operates behind the scenes.
Warning signs families should watch for in nursing homes.
Why preparation is critical before a care crisis occurs.
How advocacy movements create healthcare reform.
The role love, empathy, and community play in caregiving and change.

Connect with Susie Singer Carter:

Click here to claim your free gift: The Family Guide to Long-Term Care Advocacy

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