Limited budgets? Multiple Bookings? Group Contracts?

This week’s Friday 15, we're welcoming Samantha from Jus Adventures. Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us!

1. How do you work with clients who have a limited budget but expect a five-star luxury experience? What strategies do you use to set realistic expectations without losing the client, and when do you know it’s time to politely decline the booking? - Sandy
2. How do I keep clients coming back and turn one trip into multiple bookings throughout the year without feeling like I’m constantly trying to sell to them? - Marjorie
3. I'm working on my first group and trying to wrap my brain around contracts. Is there a contract between you (the travel advisor) and the supplier, and another contract between you and the client, or is it all one contract? Is this in addition to the usual terms and conditions form used when booking FIT travel? Last, are there any red flags to watch out for or items to be sure to include when signing these contracts with suppliers? Thank you for all you do! - Molly

RESOURCES:

• Our guide to qualifying clients: https://hostagencyreviews.com/blog/how-to-qualify-clients-travel-agent
• Brand-new HAR to Heart from Jenn Myers on having boundaries with your clients: https://hostagencyreviews.com/blog/boundaries-for-advisors-who-care-too-much-a-practical-playbook-for-protecting-your-time-without-sacrificing-service
• Travel Agent Booking Basics: https://hostagencyreviews.com/blog/travel-agent-booking-basics
• Researching and qualifying suppliers: https://hostagencyreviews.com/blog/travel-agent-advisor-guide-researching-qualifying-suppliers
• E & O Insurance: https://hostagencyreviews.com/blog/travel-agents-need-eo-insurance
• Travel Agency Software Profile - search for “templates”: https://hostagencyreviews.com/travel-agency-software