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newsMar 26, 202643:20pending

Technology in Welfare: Ground Realities

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About this episode

Digital technology is often seen as a fix for inefficiency and corruption in government welfare programmes—but does it actually deliver on that promise?

In this episode, Vanita Leah Falcao discusses her research on the Pradhan Mantri Matru Vandana Yojana (PMMVY), with Suman Joshi and Ameya Naik explaining how technology-mediated systems are reshaping service delivery on the ground. Through the lens of “digitalwashing,” the discussion reveals how claims of transparency and efficiency can mask new forms of exclusion, administrative burden, and opacity.

Read more: https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1025&context=itd

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Technology in Welfare: Ground Realities

All Things Policy

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