T-Mobile Layoffs: 326 Jobs Cut, Chattanooga Hardest Hit

0:00It's April 21st. Welcome in. This is Durham News Today, where local news meets AI. I'm Corey with the story. T-Mobile just dropped some tough news with 326 layoffs hitting Tennessee, Texas, and Colorado, all kicking in around June 8th, 2026. The biggest slice is 200 jobs banishing from their Chattanooga customer care spot, slashing over 20% of that 900 person. Crew, meanwhile, in Austin, Texas, 75 folks in accessibility relay roles are out due to shifting business needs, and they can apply elsewhere in the company. Over in Denver, Colorado, 51 business sales care workers at the Broadway office get the axe, though the building stays open. Workers there have no union backing or bumping rights, so a local committee steps in for support. This fits a rough pattern in telecom, where even stable giants like Verizon cut 13,000 last year to streamline and boost shareholders. These moves come after T-Mobile's 5,000 layoffs in 2023, now under new CEO, Sreeni Gopalan, pushing digital upgrades amid.

1:09Slow industry growth and AI pressures. Deloitte notes carriers pivoting to software and fighting customer churn, with most folks switching providers every few years. Yet T-Mobile's flexing strong Q4 2025 numbers, 24.33 billion in revenue, up 11% plus 7.8 million new customers all year. They're eyeing 18 billion in cash flow for 2026, but signaling more restructuring costs ahead to keep margins tight. Telecoms evolving fast, and jobs are on the line.