
Opposites Attract: 12 Phrasal Verb Pairs You Need to Master ๐กโ๏ธ๐ - Mastering "Either" & "Neither" โ Usage & Pronunciation in British English - ๐๏ธ Your British Phone Voice Starts Here - Don't Just Say "I'm Hungry" โ Say It Like a Br
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๐ PRACTICE CALL SCENARIO
Try recording yourself playing each role. Play it back and why not compare your version with mine on this week's podcast episode.
Receptionist:ย "Good afternoon, Bright Solutions, Sarah speaking."
Caller:ย "Hi, I'm calling about my invoice."
Receptionist:ย "Of courseโlet me just pull up your details. Could I take your reference number?"ย (โ)
Caller:ย "It's INV-4567."
Receptionist:ย "Thank you. I'll check this nowโฆ Yes, I can see it here. I'll email a copy straight over."ย (โ)
Caller:ย "Great, thanks!"
Receptionist:ย "You're welcome. Is there anything else I can help with?"ย (โ)
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