How to listen for difference rather similarities
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Each time Deep Listening - Impact beyond words - Oscar Trimboli publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
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About this episode
Paul Nadeau is a highly decorated former police detective, hostage negotiator and international peacekeeper.
He shares the story of how a terrorist saved his life, and why the cost of not listening can be fatal.
Learn how to ask the right questions and build rapport. Paul says that at the core, hostage negotiation and crisis negotiation is listening. Opening a space for them to speak and making people feel heard.
Learn how Paul was able to truly connect with a man who terrified his other police colleagues.
By asking people to speak and really listening - Paul has learnt that people are more like us than they are different.
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Get every episode summarized
Each time Deep Listening - Impact beyond words - Oscar Trimboli publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
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