How HVAC Contractors Can Retain Technicians with Danielle Wernert

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In this episode of Did You Know? The Esco HVAC Podcast, Clifton Beck sits down with Danielle Wernert, founder of Upskilled Consulting LLC, to explore the transformative impact of effective contractor training programs in the HVAC industry. They discuss the challenges contractors face, including technician retention, skill development, and the need for customized training solutions. Danielle shares her journey, insights on bridging knowledge gaps, and how technology and analytics can revolutionize training programs to benefit technicians and contractors alike.

Key Takeaways:

• Customized Training – Tailored programs align with business needs and market demands.
• Career Pathways – Structured growth plans improve technician retention.
• Data-Driven Development – Analytics help track progress and inform training needs.
• Prioritized Training – Focus on key KPIs to maximize impact.
• Tech-Enhanced Learning – Digital tools improve training efficiency and outcomes.

Noteworthy Quotes:

• "Every KPI you have needs an action plan to respond to it. Data is only useful if you can act on it." – Danielle Wernert
• "Career pathways and objective data are key to retaining and developing technicians in the HVAC industry." – Danielle Wernert
• "Training isn't just a necessity; it's a revenue factor when validated with the right data." – Clifton Beck

FOLLOW OUR GUEST DANIELLE WERNERT ON:

• LinkedIn: https://www.linkedin.com/in/danielle-wernert/
• Website:https://upskilledconsulting.com/

FOLLOW OUR HOST CLIFTON BECK ON:

• LinkedIn: https://www.linkedin.com/in/🎙️clifton-beck-📽️-csme-45aa727a
• Facebook: https://www.facebook.com/clifton.beck.5/

FOLLOW DID YOU KNOW - THE ESCO HVAC PODCAST ON:

• ESCO HVAC Website: https://www.escogroup.org/
• LinkedIn: https://www.linkedin.com/company/escoinstitute/
• Facebook: https://www.facebook.com/escogroup/