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About this episode
Welcome to a landmark episode of HRchat. As we celebrate Episode 900 and a decade of conversations with the world's leading HR thinkers, host Bill Banham is joined by longtime friend, strategic HR leader, and DisruptHR co-organizer Steve Foulger.
Bill and Steve reflect on how the HR profession has evolved over the past ten years, separating genuine progress from recycled ideas wrapped in new terminology.
The conversation explores why employee listening has become more effective through pulse surveys, how organizations are replacing annual performance reviews with regular one-to-one conversations, and why learning and development is increasingly focused on building capability rather than simply delivering training.
Steve also tackles one of today's biggest topics: generative AI in HR. Steve explains why AI should not yet be trusted as a standalone solution for compensation benchmarking, how poor-quality data can produce highly convincing but inaccurate recommendations, and why pay transparency makes human judgement more important—not less.
The discussion then shifts to leadership, productivity, and sustainable performance. Steve introduces his practical "Five to Twenty-Five" approach for helping teams prioritize work that either generates revenue, reduces costs, or saves valuable time. They also explore why energy management is becoming a critical leadership capability in an era of constant pressure and rapid change.
Finally, Bill and Steve discuss what HR can genuinely learn from elite sport without falling into tired clichés, examine the ongoing debate around culture fit versus culture add, and share advice for the next generation of HR leaders navigating an increasingly complex profession.
In this episode you'll discover:
- Why Episode 900 is the perfect time to reflect on HR's biggest changes
- Where the profession has genuinely improved over the past decade
- Why pulse surveys work—and where they don't
- How regular one-to-one conversations are replacing annual appraisals
- Why AI cannot yet replace human expertise in compensation benchmarking
- How pay transparency raises the importance of trustworthy workforce data
- Why energy management may be leadership's next competitive advantage
- Steve's practical "Five to Twenty-Five" framework for improving business performance
- Lessons HR can borrow from elite sport without copying the clichés
- Why culture fit and culture add should complement rather than compete with one another
- Advice for emerging HR leaders on staying adaptable, collaborative, and human
If you're interested in HR strategy, workforce planning, leadership, organizational performance, AI in HR, employee experience, or the future of work, this is an episode you won't want to miss.
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