Episode 4 - Heartfelt Customer Stories (Lilian Kagoche)
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About this episode
In this episode we follow Lilian Kagoche, customer service manager at Hydrobox. She takes us along to visit a few household customers who explain what access to electricity means to them. Lilian is passionate about raising customer service to the level of "customer care" and "customer delight". We're proud to have her on board.
Get every episode summarized
Each time Hydrobox Podcast - Tuko Pamoja (We are together) publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
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