Ep255: Why financial inclusion and personalised service could ensure the success of the neobanks
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About this episode
Julia McColl, Commercial Director, Chetwood Financial
As the financial services sector moves towards genuine consumer-led innovation it must ensure that legacy financial inclusivity issues do not persist. FinTechs have a role to play in becoming the engine behind financial inclusion. The banking business model needs to adapt to deliver a truly ideal user experience. Robin Amlôt of IBS Intelligence speaks to Julia McColl of Chetwood Financial.
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