What the Fixed Ops?! (WTF?!)
Russell Hill, Charity Dunning
Join automotive expert and entrepreneur Russell B. Hill and CMO Charity Dunning as they venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast. Get new episodes by following our social media networks or by visiting us at www.FixedOPSMarketing.com/WTF.
Get every episode summarized
Each time What the Fixed Ops?! (WTF?!) publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Episodes (1018)
What Makes NAPA Auto Parts Successful with Matt Crumpton
What the Fixed Ops?! (WTF?!)
AI + Leadership: The Future of Automotive Fixed Ops with Michael Keene
What the Fixed Ops?! (WTF?!)
Leadership Begins in the Mirror with David Long
What the Fixed Ops?! (WTF?!)
The Mobile Service Revolution with Nolan Armpriester
What the Fixed Ops?! (WTF?!)
Why Saturdays Kill Service Revenue: With David Anderson
What the Fixed Ops?! (WTF?!)
The Next Billion-Dollar Dealership Tool with Dennis McGinn
What the Fixed Ops?! (WTF?!)
The Customer Retention Playbook: With Bill Springer
What the Fixed Ops?! (WTF?!)
Nick Ruffolo Returns: Why Top Dealers Invest In Culture
What the Fixed Ops?! (WTF?!)
How Great Systems Fix Broken Teams with John Acosta
What the Fixed Ops?! (WTF?!)
Busting Car Myths, One Ride at a Time with Tim Pohanka
What the Fixed Ops?! (WTF?!)
Stop Guessing, Start Scaling: What Matthew Wilmsen & Eric Wilson Know That You D...
What the Fixed Ops?! (WTF?!)
From Cocktails to Closing Deals: Sheila Pogue’s Rise in Automotive
What the Fixed Ops?! (WTF?!)
Great Salespeople Are Made, Not Born: Christian Younggren's Take on Influence
What the Fixed Ops?! (WTF?!)
Get Yourself a Job That AI Cant Touch - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
8 Your Ego is Making You Stagnant - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Retrain & Attract - The Non-Negotiables - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Usually the One Leading Knows the Least - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Automotive - The Great Equalizer - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Would You Trust an Uncertified Dentist? - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Here's Why Certified Technicians Are Better Off - #automotive #shorts #dealersh...
What the Fixed Ops?! (WTF?!)
Our Biggest Downfall... Instant Gratification - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Is the Next Generation Lazy? - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
From Small Town Farming to CEO: A Conversation with Dave Johnson
What the Fixed Ops?! (WTF?!)
How Initiative Changed His Career Trajectory - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Why Silos Hurt Dealerships - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
A Tool for Advisors to Close the Deal - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Make the Customer Feel Welcome with RFID - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Are You Ready to Embrace Change? - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
KPIs Dealers Track Incorrectly - Which Ones Really Matter? - #automotive #short...
What the Fixed Ops?! (WTF?!)
Nick Ruffolo’s Favorite Fixed Ops Technology - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
THIS Is How You Find Great Technicians - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
How to Become a Leader in the Car Business - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
The Answers Are Right Here: A Conversation with Nick Ruffolo, Rohrman Auto Group
What the Fixed Ops?! (WTF?!)
Accountability is Number One - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Doubling Growth in Fixed Ops - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Second Chances in Automotive - A Double-Edged Sword - #automotive #shorts #deal...
What the Fixed Ops?! (WTF?!)
How to Spot Good Vendors and Stop Time Theft - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Pain is a Powerful Teacher - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Pain is a Powerful Teacher - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
$55K Per Month in Service Upsell! - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
A Dealer's Defining Moment - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Eagles Don't Fly With Turkeys - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Accountability, Culture, & $55K a Month in Service Upsell | Scott Falcone
What the Fixed Ops?! (WTF?!)
AI vs. AI: Cybersecurity’s New Reality - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
LinkedIn Secret that Spots Spam Every Time - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Losing Lawsuits Are Forcing OEM Change - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Class Action Lawsuits Are Changing Automotive - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Why North Korea Is a Growing Cyber Threat - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Don’t Click on Suspicious Emails - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Small Companies Can’t Fly Under Radar Anymore - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)