How many episodes does Service Design Principles have?

Service Design Principles has 54 episodes.

What topics does Service Design Principles cover?

Service Design Principles covers topics including: business, management, arts, books, marketing.

What language is Service Design Principles in?

Service Design Principles is in en.

Service Design Principles

Neolux Consulting

EN54 episodes

businessmanagementartsbooksmarketing

An irreverent podcast about Service Design Principles hosted by Guy Martin and Daniele Catalanotto.Join us as we provide you with a deeper understanding of service design principles, enhanced by real-world examples and anecdotes from Daniele’s extensive expertise as a leading service design practitioner and founder of the Swiss Innovation Academy, and Guy’s experience from working with global companies and startups in various roles, including service delivery, client services, and corporate educ...

Episodes (54)

Naming

Service Design Principles

Jul 3, 202432:32pending

Workplace

Service Design Principles

Jun 1, 20241:08:23pending

Technology

Service Design Principles

Apr 19, 202452:52pending

Impersonal Service

Service Design Principles

Service Design Principles

Episodes (54)

Naming

Workplace

Technology

Impersonal Service

Pricing

Introducing Service Design Principles 301-400

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Program Note – A Change of Format

SDP-012. Stop Giving Coupons When You Failed

SDP-011. Suggest Something After the Error

SDP-010. Explain Why This Error Just Happened

SDP-009. Let Users Undo Their Mistakes

SDP-008. Do the Penis Test and Think About What Could Go Wrong

SDP-007. Don't Solve Every Problem You Are Asked to Solve

SDP-006. It's Your F-ing Job to Know What I Should Buy

SDP-005. Every Customer Mistake, Is Your Mistake

SDP-004. Always Think About What Happens Before and After Your Service

SDP-003. Make It Easy For Customers to Come Back

SDP-002. Selling is Not The End, It's The Start

SDP-001. The First Draft of Anything Is Shit