Daniele Catalanotto and Guy Martin discuss principle number one from the Service Design Principles 1-100 book, written by Daniele.
00:00 Open
00:05 Welcome
00:44 Why is a shitty first draft so important in service design?
03:06 Principles aren’t rules
04:56 Do your first shitty draft…
05:19 …and share it!
07:40 Choose who you share it with.
08:18 Outro
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