The darker side behind scam texts

You’ve probably had a call from someone pretending to be your bank - or even a family member - all to find out that it’s a scam. It’s part of a global, lucrative industry: the UN estimates that countries in east and southeast Asia lost an estimated $37 billion to cyber fraud in 2023, while the United States reported losses of more than $5.6 billion. But have you ever considered that the people behind these scams are sometimes victims themselves?

Across South East Asia, in countries like Myanmar and Cambodia, thousands of people from all over the world work in ‘scam centres’. Some are forced to be there - and say they faced torture and beatings. The BBC’s South East Asia Correspondent, Jonathan Head, has been to Shwe Kokko in Myanmar, where several centres are located. He tells us what it was like, how the scam industry operates and how the authorities are trying to crack down on it. We also hear from Mwesezi, a 21 year old from Uganda, who was trafficked to Myanmar after arriving in Thailand, for what he thought was a job in the IT industry.

Instagram: @bbcwhatintheworld Email: [email protected] WhatsApp: +44 330 12 33 22 6 Presenter: Hannah Gelbart Video producer: Baldeep Chahal Producers: Imogen James, Chelsea Coates, Rio Rennalls and Benita Barden Editor: Verity Wilde