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newsDec 26, 202539:08pending

This gym keeps 95% of its members

About this episode

🌎 In this week’s episode, John sits down with Nick Palladino-King of Tribe Fitness in San Francisco to unpack how his gyms maintain 95% monthly retention in one of the most competitive markets in the country. We break down the systems behind it: clear retention ownership, weekly attendance reviews, staff incentives, and the small daily actions that spot drop-offs before members cancel.

P.S. If you like the show, then you'll love the Gym World newsletter. Every Friday, John Franklin breaks down the possibilities of making money in the fitness industry. Subscribe here (https://usekilo.com/gym-world/) so you don't miss out.


📱 Socials:

Tribe Fitness - (https://www.instagram.com/tribefitsf/)

Tribe Fitness (Website) - https://tribefitsf.com/


🎙️ Listen On:

YouTube: https://youtu.be/31rfMYE1WsA


🔥 Show Notes:

(0:00) Nick Palladino-King's Untraditional Path to Owning a Gym

(3:53) Tribe Fitness' Training Programs and Pricing

(7:26) Member Retention Strategies and KPIs

(12:48) Run a successful gym with Kilo (visit https://usekilo.com/)

(18:16) Lead Nurture and Marketing Efforts

(29:51) Building a Community-Focused Gym

(36:04) Future Plans and Expansion

(37:42) Final Thoughts and Resources

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This gym keeps 95% of its members

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