Humanizing Work Communication with Melissa Sheehan

On today’s Management Development Unlocked, Eric interviews his former colleague Melissa Sheehan, a marketing expert based in San Francisco, California. Melissa currently works in the talent marketing and employer brand space for a global technology company, where she helps attract and engage employees. Melissa’s background spans various areas of marketing, ranging from brand to communications, demand generation, and talent marketing. She is passionate about building brands from the inside out and making work meaningful and enjoyable for teams.

In this episode, you’ll hear:

1. Why communication is a crucial skill for managers and the foundation of strong, productive relationships at work.
2. Examples of missteps managers often make in communication—especially with their teams—and the impact of the power dynamic at play.
3. Melissa Sheehan’s tips for gauging how your team is feeling in a situation.
4. The impact missteps can make on relationships with your team and the potential implications they can have.
5. The characteristics of a leader who is also a successful communicator.
6. Humanizing your communications by embracing your unique voice and tone.
7. Communicating with an inclusive lens and listening to and getting to know communities you are not a part of.

Connect with Melissa Sheehan:

LinkedIn

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