How Hot Topic Revamped Their Onboarding Experience

Hot Topic, has 425+ employees at their Corporate HQ in Los Angeles and with around 10,000 company-wide depending on the season. They recently initiated a new onboarding experience at their corp HQ with the intent to ramp-up speed and engagement, so that it could impact productivity and tenure. Johnny Sanchez is the Head of Recruiting at Hot Topic & BoxLunch, A retailer based in Los Angeles. QUESTIONS -Tell us first what the onboarding process was like before and why you decided to change it? -Walk us through what you did to begin the design the new process? Ultimately you built a roadmap guiding employees through their first 30 days...describe that… -Results: 50% decrease in new hire attrition (leaving within 1 year): Internal NPS from 38% to 68%: Increase in qualified referrals: -Lets talk tech for a minute….could you what technology you used to create this new onboarding experience? -What other tools are part of your HR tech stack...ATS...sourcing tools… etc -Lessons learned?...Last words of advice to other employers about onboarding…? LINKS https://twitter.com/johnnyblu6 https://www.linkedin.com/in/sanchezjohnny/ https://www.workatht.com/ https://hros.co/case-study-upload/how-hot-topic-drives-engagement-and-productivity-with-enhanced-onboarding SPONSORS Hiretual.com and Roborecruiter.ai Learn more about your ad choices. Visit megaphone.fm/adchoices