Business Messaging: Automation, AI and Conversational Commerce with Deepesh Trivedi
About this episode
Topics Covered:
- The rise of business messaging and why it’s changing customer behavior
- WhatsApp vs. WeChat vs. Messenger — the battle for consumer attention
- How conversational AI is transforming customer care, sales, and marketing
- AI agents vs. chatbots — what businesses need to know in 2025
- Why marketers must rethink attribution, automation, and personalization
If you want to understand the future of customer engagement and how messaging + AI are redefining marketing, this episode is for you.
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