About this episode
How do you add custom audio, video, and text communications into your organization? Richard chats with Mary Anne Noskowski about Azure Communications Services (ACS), a set of APIs and tooling that brings the features of Teams communications into custom applications and more. Mary Anne talks about Teams integration, providing a means to customize the guest access features into Teams via ACS. The conversation also digs into a few different scenarios for optimizing customer, vendor, and employee experience in communications. It's early days for ACS, but they are taking the reins from the Skype for Business APIs - and it's the same APIs that Teams depend on, so you know they will scale!
Links:
- Azure Communication Services
- Azure Active Directory
- ACS on Microsoft Mechanics
- ACS Health Care Demo App
- ACS Retail Demo App
Recorded August 5, 2021
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