American Airlines' Bus Service Surprises Passengers

0:00American Airlines has teamed up with the landline company to run bus services on certain regional routes, replacing old small planes from places like South Bend, Indiana, to Chicago, Ohio, and connections around Philadelphia. These trips give flight numbers, so passengers book them just like air travel, complete with seat selection, and baggage check. The partnership started a few years back to link small airports to major hubs without relying on short flights that airlines have cut back on. Landline handles routes for American, plus Air Canada, and Sun Country, using comfy coaches with Wi-Fi, power outlets, and even first class options. American says it's clear on their website with bus icons, but third-party booking sites sometimes hide the details. Travelers have shared plenty of shock stories online, with videos racking up millions of views after folks lined up at gates expecting planes, only two. Board Highway Coaches. Many book through work tools or apps and mystifying print, leading to funny panic moments and questions about upgrades on buses.

1:03American is now working with partners to make bus segments clearer on outside sites, based on feedback. Not everyone minds though, some riders prefer the smoother, headache-free ride over bumpy regional jets, and they've recommended it for connections. This setup saves time and parking costs compared to driving, helping keep air travel options alive in smaller towns, even if it catches a few. Passengers off guard along the way. I'm Corey, with the story. That's your Anchorage News Today update, AI-powered and always on.