
83. Emails with Mailchimp: The Power of First-Party Data, AI, Great Creative and More w. Anthony Capano
About this episode
Email marketing might not be the newest toy in the digital toolbox, but it’s still one of the most powerful. In a time when AI is transforming how we work and big platforms are making it harder for businesses to own audience relationships, marketers are turning back to the basics - and doing them better.
Host James Lawrence sits down with Anthony Capano, Regional Director at Intuit Mailchimp, to talk about how email is thriving in Australia, how personalisation and AI are changing the game, and what smart brands are doing to get ahead.
Key Takeaways:
- Why email marketing is far from dead - and what Mailchimp’s intriguing SXSW campaign was really about
- How Australian brands are achieving some of the world’s highest email open rates
- The resurgence of email in an era of rising media costs, fragmented attention and zero-click search
- Why first-party data is becoming a non-negotiable for marketers
- The role of AI in scaling hyper-personalisation without stretching your team
- Mailchimp’s evolution: from a simple email tool to an integrated platform with SMS, automation, CRM and 300+ tech integrations
- How Aussie brands are using Mailchimp to manage their data, run omnichannel campaigns and boost ROI
- The growing importance of creative and consistency across channels
- What the future holds for marketing teams using Intuit Mailchimp
Guest:
Anthony Capano is the Regional Director for Australia and New Zealand at Intuit Mailchimp. With over two decades of leadership experience across global ad tech and martech companies, Anthony has launched international brands into APAC, led localised campaigns for names like Woolworths, Telstra and IKEA, and previously served as Managing Director for North America at Rakuten Advertising.
Now back in Australia, Anthony is focused on expanding Mailchimp’s local footprint - building out on-the-ground support, growing strategic partnerships and helping marketers unlock the full power of email and first-party data.
You can follow Anthony on LinkedIn.
Find Us Online:
James Lawrence LinkedIn: https://www.linkedin.com/in/jameslawrenceoz/
Smarter Marketer Website: https://rocketagency.com.au/smarter-marketer-podcast
Rocket Agency Website: https://rocketagency.com.au/
Rocket Agency LinkedIn: https://www.linkedin.com/company/rocket-agency-pty-ltd/
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About the Podcast:
This is the definitive podcast for Australian marketers. Join Rocket Agency Co-Founder and best-selling author, James Lawrence in conversation with marketers, leaders, and thinkers about what it takes to be a smarter and more successful marketer.
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