businessMay 20, 20269:52pending
#53 Why outcome and hindsight bias undermine your impact story
About this episode
In this episode, Dr. Selena Fisk explores why perceptions data is essential at the start of any change project. This episode examines how hindsight bias and outcomes bias distort post-change evaluation, and why leaders need baseline feedback from employees, leaders, clients, and other stakeholders to measure change accurately.
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