Dr. Krutinee Pongsuthanil

Expert in Japanese culture and customer service

Dr. Krutinee Pongsuthanil is a renowned expert in Japanese culture and customer service. She is the owner of the popular blog 'เกตุวดี Marumura' and has written extensively on the topic of omotenashi. With her extensive knowledge of Japanese customs and traditions, she helps businesses improve their customer service skills. Dr. Krutinee is a highly respected figure in the industry and has been featured in various med...