
Your Hiring Strategy Is Setting You Up to Fail Before Day One | Mike Matalone
About this episode
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Window Nation had 80% employee turnover. Within 6 months, Mike Matalone brought it
down to 23% — without changing their sales process, marketing, or compensation.
The only thing he changed was how they hired, onboarded, and developed their people.
Mike is the founder of XP3 Talent Systems and the bestselling author of Hire, Train,
Retain. He spent 5 years coaching 45 CEOs through Vistage, where he discovered that
80-90% of all business problems trace back to one thing: people.
In this episode, Tommy and Mike break down the exact people operating system that
transforms average hires into A players in 30 days — and why the owners who think
they can hire their way to a great team are already losing.
⏱️ CHAPTERS ⏱️
00:00 Intro
00:24 XP3 Origin Story
06:59 Window Nation Turnaround
12:34 Three Hiring Criteria
18:14 Psychological Connection
23:44 Personality Assessments
30:42 AI For Interviews
36:04 Wow Onboarding
42:56 Company Advocates
53:19 What's In It For Them
1:01:14 Define Success
1:06:24 Build A Business Not A Job
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