
About this episode
Why the word is both insidious and judgmental—and how it can easily become manipulative.
What happens—especially to go-to, high visibility authorities—with those who consistently use ‘should’ in their client interactions (and what to say instead).
How to use your point of view as an alternative to ‘should’ conversations or directives.
Dealing with the most common ‘shoulds’ you’re likely to hear as you build your expertise business.
The difference between saying ‘should’ to or about yourself and using it with other people.
Quotables
“Should is a radioactive word for me. It's usually a sign that I'm making massive assumptions about the other person.”—JS
“It's way too easy to pontificate vs. actually help your client change whatever situation it is you've been hired to fix.”—RM
“Stop should-ing on people.”—JS
“We all know there's nuance—no two situations, no two people, no two clients are ever exactly the same.”—RM
“Berklee teachers would never say that music has rules. They would say that different styles have different style practices.”—JS
“If you're the type of person who responds to judgment and potential shaming…’should’ can make you start to question your own logic and thought process.”—RM
“When someone gives you unsolicited ‘should’ advice, just nod and smile... and then ignore them.”—JS
“The word ‘should’ is so insidious, cuz it's like you're trying to get into my brain and tell me what to do.”—RM
LINKS
Rochelle | Email List | LinkedIn | Twitter | Instagram
Jonathan | Daily List | Website | Ditcherville | LinkedIn | Twitter
Get every episode summarized
Each time The Business of Authority publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
More from The Business of Authority

It’s A Wrap
The Business of Authority

April Dunford - Obviously Awesome REPLAY
The Business of Authority

The Passion Economy with Adam Davidson REPLAY
The Business of Authority

In Defense of Repetition
The Business of Authority