You Can’t Train Gen Z Like You Were Trained
About this episode
Artists, Icons, and Entrepreneurs, hosts LuLu Benavidez and Sue Krokonis Hanson, sit down with Coach Chris Baran, renowned salon educator and founder of Trainers Playbook, to explore what it takes to build high-performing teams and modern training systems in today’s beauty industry.
Chris shares how he went from unexpectedly entering the hairdressing world to becoming a respected leader in professional education. Drawing on decades of experience, he explains why systematized training is no longer optional—and how salons can create clear, repeatable pathways that help stylists and educators grow faster, with less stress and more consistency.
The conversation dives into the biggest training mistakes salons make, especially when relying on outdated methods that don’t connect with today’s emerging professionals. Chris explains why training must evolve to meet the needs of Gen Z, including stronger engagement, clearer communication, and an environment built for rapid skill development.
You’ll also hear practical insights on:
* How to improve associate training with standards, assessments, and accountability
* Why delegation is key to breaking income ceilings and reaching six figures
* How to build a healthy salon culture through aligned values and expectations
* The power of creating a team “Code of Honor,” to encourage constructive feedback and reduce conflict
* Reframing “selling” into caring, and why ethical recommending improves client outcomes and loyalty
Whether you’re a salon owner, educator, or stylist building your career, this episode offers a clear roadmap for thriving in an industry that’s changing fast—without losing the heart of great service.
Learn more about Trainers Playbook:Trainersplaybook.com
Follow Coach Chris Baran on Instagram: @CoachChrisBaran
👍 If you enjoyed this episode, like, subscribe, and share with a salon professional who’s passionate about education and culture.
www.lulubenavidez.com
@lulubenavidez
www.evolvehairsolutions.com
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