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newsMar 26, 20261:23

Wilma's Resilience: A Chick-fil-A Story

About this episode

Meet Wilma Brown, a Chick-fil-A employee in McCalla, Alabama, who works despite living with brittle bone disease. Despite her tough early life, Wilmas determination and positive attitude shine through, inspiring coworkers and customers alike. Her story is a testament to the power of resilience and kindness.

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Wilma's Resilience: A Chick-fil-A Story

Birmingham News Today | 2 Min News | The Daily News Now!

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Full transcript

Birmingham News Today | 2 Min News | The Daily News Now!Wilma's Resilience: A Chick-fil-A Story. Machine-transcribed; use the interactive transcript above to jump the player to any line.

It's March 26, Birmingham News Today starts now, AI-powered and ready. I'm Cory with the story. Every Thursday, WVTM 13 reporters toss a dart to pick a random spot for a story and it recently landed on a Chick-fil-A in Maccala, Alabama. There, they met Wilma Brown, a dedicated employee who works the 9am to 2pm, shift right from her wheelchair, greeting everyone with a warm smile and eager help. Wilma lives with osteogenesis imperfecta or brittle bone disease and has endured around 200 broken bones since birth. Still, her determination shone through during her job interview. The franchise owner saw her strong work ethic right away and hired her on the spot, knowing she would give her all. Co-workers and customers rave about how Wilma lifts the mood during busy lunch rushes. Her tough early life included time in foster homes, no formal schooling, and losing both parents in a car crash at age 17.

Yet, she stays focused on positivity and faith. These days, Wilma drives herself home after shifts to the house she now owns, handling the transfer from her wheelchair on her own. She aims to spread kindness every day, believing bad times pass, but good attitudes endure. Stories like Wilma show the quiet strength in everyday spots, proving one person's resolve can brighten any rush hour crowd.

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