
What happens if your AI agents get 1% better every day?
About this episode
An agent that gets better every day compounds into a very different agent within months. That's the idea behind Wren, PolyAI's new release: an agent whose job is to make your other agents better. Some of what it finds is a small refinement, some of it is a big fix. Either way, Wren watches every real customer conversation, learns from what happens, and keeps improving your customer-facing agents.
Nikola Mrkšić sits down with Arkadiusz Kwapiszewski, Head of Agent OS, to get into what that changes, how Wren is putting agent-building in the hands of people who could never touch it before, and why 95% of PolyAI's own production changes now ship through it.
Listen to the full episode, and learn more about PolyAI at https://poly.ai?utm_source=youtube&utm_medium=podcast&utm_campaign=podcast&utm_content=podcast
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