[Webinar] Ask Us Anything! Psychological Safety and Continuous Improvement

In this webinar, we’re mixing up the format a bit to maximize time for Q&A and discussion. Please watch this longer webinar first: https://www.youtube.com/watch?v=0wwlaxfN8AE In this video, Mark Graban will give a short presentation that recaps and updates his thoughts on some of these concepts. We’ll also conduct some live polling (and see the results) related to the level of psychological safety that attendees feel in their organizations. Mark is also joined by KaiNexians Kaleigh Krauss and Linda Vicaro for discussion and their insights and stories. The rest of the webinar was a Q&A discussion moderated by Morgan Wright, where you can ask your questions related to how leaders can cultivate a culture where everybody feels safe enough to speak up about problems, ideas, mistakes, and more. Learning Objectives: Define psychological safety and explain its significance in the workplace. Identify the relationship between psychological safety and continuous improvement. Develop strategies for leaders to cultivate psychological safety within their teams. Understand methods to assess and sustain psychological safety in the organization. Mark Graban is an author, speaker, and consultant, whose latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of the award-winning book "Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement" and others, including "Measures of Success: React Less, Lead Better, Improve More." He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus (and had his 13-year KaiNexiversary recently!). Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.” Mark earned a B.S. in Industrial Engineering from Northwestern University, an M.S. in Mechanical Engineering, and an M.B.A. from the Massachusetts Institute of Technology’s “Leaders for Global Operations” Program.