Turning Employee Engagement Data into Action with Karina Young, 15Five

When was the last time your organization conducted an employee engagement survey? If it was more than a few months ago, you're likely making decisions based on outdated information. As Karina Young, VP People at 15Five, points out in this episode, "Think about who you were a year ago. You might have had a whole different set of needs, wants, desires, hopes than you do right now."

This conversation with host, Bill Banham dives into the limitations of traditional annual engagement measurements and offers a refreshing alternative: the "diagnose, plan, act" framework. Rather than the old cycle of "measure, guess, hope," this approach creates a continuous improvement loop that delivers real-time insights when they're most needed. Karina shares practical strategies for making engagement data actionable, from identifying targeted opportunities in specific population segments to implementing seamless accountability systems that don't overburden HR teams or managers.

The discussion highlights a remarkable case study from Trust Radius, where implementing strategic people analytics reduced attrition from 40% to 8% and significantly increased employee sentiment scores. We explore how AI-assisted coaching tools are revolutionizing manager effectiveness by providing personalized guidance in the flow of work, helping leaders address potential issues before high-performers become flight risks. Throughout the conversation, Karina emphasizes how data-driven approaches elevate HR's position within organizations, transforming the function from administrative support to strategic business partner.

Ready to revolutionize your approach to employee engagement? Subscribe to the HR Chat Show for more insights from innovative people leaders, and connect with Karina Young on LinkedIn or through the HR Superstars podcast to continue the conversation about strategic people analytics.

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