Trust-Busting or Trust-Building: How Can The City Earn Trust?

In recent years, the reputation of the financial services and related professional services industries has been corroded by a series of scandals. In 2017, the largest ever decline in trust across the institutions of government, business, media and NGOs was reported.

In the light of the 2016 Brexit vote, it is clear that trust amongst society and commerce is more important than ever. The City has a responsibility to regain the trust of the society it is here to serve.

This talk and panel discussion will explore the fundamentals of trust, why companies lower standards at their peril, and what, other than pious words, can be done to restore confidence that society has appropriate levels of commercial trust.

The transcript and downloadable versions of the lecture are available from the Gresham College website: https://www.gresham.ac.uk/lectures-and-events/trust-busting-or-trust-building-how-can-the-city-earn-trust

Gresham College has been giving free public lectures since 1597. This tradition continues today with all of our five or so public lectures a week being made available for free download from our website. There are currently over 2,000 lectures free to access or download from the website.

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