Trinity Health: New Leadership, Patient Safety Focus

Trinity Health of New England Announces Leadership Changes at St. Francis Hospital: A New Era of Accountability and Patient Safety

Trinity Health of New England has unveiled significant leadership changes at St. Francis Hospital, following months of pressure from regulators and community members. Montez Carter, the current president and CEO, is transitioning to an advisory role and will depart by July 1st. Dr. Steve Hanks, who has been overseeing Trinity Health New England, will now serve as the new president and CEO, also maintaining his position leading Trinity Health New York.

In a recent reorganization, Dr. Hanks took on broader oversight of the entire New England setup, including St. Francis, while Carter reported to him. Now, Dr. Robert Roose has been appointed as the interim president of St. Francis and Mount Sinai Rehabilitation Hospital, replacing Valerie Powell-Stafford. Jennifer Misajet has been named the interim chief nursing officer, and the organization is actively searching for additional roles such as chief medical officer and VP of operations.

These changes come after patients, staff, and locals raised concerns about safety, leading to a consent order from the Connecticut Department of Public Health in September 2024. The order highlighted issues like short staffing for nurses and cleaners, as well as medication errors. The system has also faced financial challenges, reporting a nearly $55 million operating loss in the previous fiscal year.

To address these issues, Trinity Health has engaged an external firm to conduct an operations audit and enhance patient safety. The new leadership team is committed to upholding high standards and regaining the trust St. Francis has built over time. Dr. Hanks has pledged further adjustments to improve performance and restore the hospitals reputation.

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