Travelodge Guest Intrusion: Safety Concerns

0:00On April 20th, a 63-year-old woman from Leeds had a real scare at a travelage in Lincoln on April 8th. She and her husband were chilling after checking in around 2.30 in the afternoon when a stranger walked right into their room with a key card. Staff had handed out by mistake. They just fixed the TV issue and decided to stick with the room, but a glitch meant another guest got access. This mess came hot on the heels of a big scandal at another travelage, where a guy got 7 and a half years in jail for assaulting a woman in her. Room back in December 2022, the chain CEO had promised tighter security just weeks earlier, but here we are with another slip-up. Chris Adamson, that's the woman's name, said the intruder looked as shocked as she was and bolted quick. Still, it left her rattled, they just showered and were heading out. She marched down to reception, but staff brushed it off like accidents happen, which didn't sit right after all the press on hotel breaches. Travelage jumped in quick, saying they're extremely sorry and blaming a system error

1:01for not updating the room status. They're retraining the whole team on check-ins and security, plus launching an independent review to beef up procedures. Adamson figures the low prices draw folks in, but safety trumps that now. She won't book solo there anymore. With more stories surfacing about UK hotel flaws, it's clear the industry's got work to do to lock this down for good.