
This Firm Ditched the Office and Doubled Team Retention - Rachel Phillips
About this episode
Rachel Phillips isn’t guessing. She built a remote-first accounting firm that now supports 40+ employees and most of them are moms.
Before remote work was normal, Rachel Phillips owner of Fully Accountable made it essential. In this episode, she unpacks how her team’s flexibility has become their unfair advantage and why the office is never coming back.
What you’ll learn:
- Her strategy for sourcing elite part-time and full-time finance talent
- The power of marketing-style job ads (and how yours are repelling talent)
- Why refund-prone leads cost more than you think
- The “chargeback at 2 AM” story that changed how she runs her business
- The mindset shift that helped her stop being reactive and start building intentionally
This one’s for founders who want freedom and growth and don’t want to choose between them.
Ready to turn your firm into a lead-generating, profit-driving machine?
We help Bookkeepers, Accountants & Fractional CFOs generate consistent local leads, book perfect-fit appointments, and close premium clients, without cold outreach or ad guesswork.
Let’s map out your growth plan together → Book your free strategy call
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