About this episode
In part two of the conversation with leadership coach and team building expert David Burkus, he offers more practical tools for creating efficient and autonomous teams. Supported by forward-thinking research, David zeroes in on the importance of psychological safety as a pillar for any organization. Psychological safety is a combination of respect and trust, especially when team members are taking interpersonal risks by sharing ideas or issues with leadership. In conversations with team members, a strong leader listens thoughtfully, summarizes what they heard, and asks clarifying follow-up questions. Research also shows that people are more invested in their output if they know who is impacted by their work. Telling human stories about a company’s effects on the larger community and offering consistent and specific gratitude increases motivation. Intentionally investing in the relationships that keep a business running smoothly ensures a culture of connection and overall job satisfaction.
Main Topics
- Building an organization to run on its own (01:25)
- Definition of psychological safety (04:56)
- Julian Treasure’s RASA approach (08:07)
- Building relationships with clear communication (10:45)
- Prosocial motivation as a basic human desire (11:35)
- Celebrating positive impact as a team (14:10)
- It’s a Wonderful Life test (15:27)
- David’s book Best Team Ever (18:55)
Episode Links
Go to TheFridayHabit.com to find show notes for this episode. There you can also find links to our websites and ways to get in touch. At the bottom of the page you can download our guide to the Friday Habit system that will show you how to set aside one full day each week dedicated to working on your business instead of in your business.
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