The Power of G.R.E.A.T Processes | Tom Hughes | GembaDocs
About this episode
Tom Hughes is an entrepreneur and author with 30+ years’ experience of Lean and Senior Leadership. He‘s also the founder of GembaDocs: the best way in the world to document SOP’s.
In today's episode we talk about:
- Why it took him 20-years to actually understand what lean is
- (And how you can save yourself that long painful journey!)
- What the heck a “Gemba” is
- How documenting procedures can radically transform your business
- And the power of SEEING how your customers actually use your product
Check it out!
Links:
- Book a Lean Made Simple Tour: https://www.leanmadesimple.com/book-a-tour
- Start a free trial of GembaDocs: https://gembadocs.com/
- Check out Tom’s Books: https://improvementstartswithi.com/
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