The Pool Service Community

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In this episode of Talking Pools, hosts Steve and Wayne discuss various aspects of the pool service industry, including the evolution of services, the importance of community and networking, navigating insurance challenges, and the impact of technology. They share insights on client relations, the significance of proper maintenance, and the intricacies of pool renovations and inspections. The conversation emphasizes the need for pool professionals to be proactive, knowledgeable, and ethical in their business practices.

takeaways

• Everyone starts out as a service guy in the pool industry.
• The new CPO manual has significant updates.
• Community and networking are crucial for success in the pool industry.
• Insurance policies often exclude certain types of coverage.
• Asking the right questions can save time and money.
• Maintaining good client relations is essential for business.
• Technology is rapidly changing the pool service landscape.
• Proper documentation is vital for client disputes.
• Renovations require careful planning and communication with clients.
• Good business practices lead to positive karma and long-term success.

Sound Bites

• "You can start out as a service guy."
• "You need to ask the right questions."
• "You have to do good business."

Chapters

00:00
Navigating Drone Insurance and Regulations

25:56
Understanding General Liability and Property Damage Coverage

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