About this episode
Welcome to episode 30 of The Numbers Game podcast. In this episode we chat about the great resignation, adapting to change and how to win the customer service game.
On this episode, we discuss:
Reading The Play:
- Is Netflix going to become the next Blockbuster?
- Marty breaks down the numbers of streaming platforms
- Generosity of the Melbourne Storm FC
- The Great Resignation
Losing it:
- Why news agency’s are going out of business
- Adapting to change
1 Percenters: Customer Service
- Customer service is convenience
- Examples of business’s delivering great customer service
- Making the process easy
- Mapping out the customer journey
- Competitor analysis
- Adapting with the times
Send us an email: [email protected]
The Numbers Game is brought to you by Future Advisory & Inovayt.
Hosts:
Nick Reilly
Jason Robinson
Martin Vidakovic
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