
About this episode
I recently started the audiobook version of Brent Schlender's Becoming Steve Jobs and this passage on Apple's name made me stop in my tracks:
"There are different tales about the origin of the name, but it was a brilliant decision. Years later, Lee Clow, Steve’s longtime collaborator on Apple’s distinctive brand of advertising, told me, “I honestly believe that his intuition was that they were going to change people’s lives by giving them technology they didn’t know they needed, that would be different from anything they knew. So they needed something friendly and approachable and likable. He took a page out of Sony’s book, because Sony was originally called Tokyo Telecommunications Engineering Corporation, and [cofounder] Akio Morita said they needed something much more approachable.”
I don't know how many times I've looked at names like Asus, IBM, Wipro, and Texas Instruments and never reflected on how they are clearly less friendly than "Apple". It's obvious in retrospect — the best kind of obvious.
Longtime readers here will know I have opinions on How to Name Things - mostly in code. It's easy to have strong opinions about stuff only developers see since user validation is just asking people like yourself. It's much harder to name something consumer facing. Here are some useful rules I gleaned from Apple:
- Two syllables max
- Familiar English word - literal 5 year olds can spell and pronounce it right
- Starts with A - useful for alphabetical sort. Amazon did this too
- Name leads to easy logo/swag/branding ideas
- Evoke aspirational qualities - knowledge, health, nature
I've vacillated somewhat on whether or not to use an English word for a name. My current company, Temporal, is an English word, and by sheer misfortune it exactly coincided with the Temporal JavaScript proposal. Given that we aim to release a JS SDK soon, this is regrettable potential confusion in every customer conversation. Whereas if you just make up a word, like "Netlify", or "Serverless", you not only ensure that you never clash with anyone, you also shoot right to the top in SEO results. Then again, people can just append "Apple Computer" or "Apple Macintosh" and do fine.
Whatever you do, the worst outcome of naming something an English word is if it leads people to assume it does something different than you intend. It can help to do a sanity check by asking people to guess what your thing does without context.
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