About this episode
The biggest communication problem we have is that we listen with the intention of replying instead of understanding. This takes away the safety net that a speaker is expecting to have and closes the door on empathy.
That is why it is important to practice the critical art of listening if you wish to grow in how you practice empathy. Mastering it will help you connect with others in a generous and meaningful way.
Today, I will focus on the critical points that I got after going through a listening training program. I will share with you some basic listening tips as well as some less obvious ones that can make you a better cybersecurity expert. I’ll also share why the podcast went on a brief hiatus and what you can expect to get going forward.
Tune in and listen to the nineteenth episode of Cyber Empathy to learn how listening can help improve empathy.
In this episode, you will learn:
- Why I decided to give the podcast a break (01:56)
- Four main ideas I took from the listening program (08:47)
- The impact of letting people go through their entire thought process without any interruption (11:37)
- Examples of empathy blockers (19:03)
Let’s connect!
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