TechAlign: Better MSP Business Reviews (EP 1056)

Tyler Smith, CEO and Co-Founder of TechAlign, joins the IT Business Podcast to discuss a platform built by MSP professionals to streamline technical alignment reviews and QBRs. TechAlign combines assessments with PSA/RMM data to help IT providers identify client gaps, present recommendations, track remediation, and turn review findings into roadmap and project opportunities.

Guest: Tyler Smith

• Website: https://techalign.app
• LinkedIn: https://www.linkedin.com/in/tyler-smith-5956b8ba/

=== Chapters

• 00:24 Introducing PitchIT 2026 and TechAlign’s Tyler Smith
• 01:58 TechAlign’s five-minute pitch: QBRs and alignment reviews
• 06:45 Why TechAlign was built for MSP workflows
• 08:32 Integrations, backup platforms, and the product roadmap
• 10:25 Early-adopter feedback and customizable assessment workflows
• 12:15 From approved recommendations to implementation tracking
• 13:50 Using QBRs to uncover service and sales opportunities
• 15:31 Identifying technology gaps and creating remediation tickets
• 16:51 MSP branding, custom domains, and client-facing reports
• 18:51 Ideal TechAlign customers and closing thoughts

=== SPONSORS: 

• Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

=== SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo 
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire 
• Item License Code: 7X9F52DNML

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
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