
Starbucks Rewards Baristas, Boosts Pay
About this episode
Starbucks introduces new rewards program for baristas and shift supervisors, offering up to $1,200 annually in bonuses based on store sales, operations, and customer service goals. Non-union stores will allow workers to keep tips from mobile orders, credit cards, and debit payments. Everyone will switch to weekly paychecks, and full-time coffeehouse coaches will be hired. The union criticizes the program, citing dependence on customer and company metrics. Starbucks aims to boost hourly earnings by 5-8% and refocus on the coffeehouse vibe amid store closures and layoffs.
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Vancouver News Today | 2 Min News | The Daily News Now! — Starbucks Rewards Baristas, Boosts Pay. Machine-transcribed; use the interactive transcript above to jump the player to any line.
Starbucks just dropped a new rewards program for its baristas and ship supervisors offering up to $300 and quarterly bonuses based on store sales operations and customer service goals. That could add up to $1,200 a year if teams hit the marks. Starting in July non-union stores will let workers pocket tips from mobile orders, credit cards and debit payments not just cash or in store cards. In August, everybody switches to weekly paychecks and they're hiring full-time coffee house coaches to help run things smoother. The union, Starbucks Workers United, calls this a direct response to their push for better pay, but they point out these bonuses and tips to pin two. Much on customers and company metrics, baristas can fully control. Starbucks figures the changes could boost hourly earnings by 5 to 8%. This all ties into CEO Brian Nichols' plan to refocus on the coffee house vibe, even as they've closed dozens of stores lately, including five in.
Seattle this year and laid off hundreds of workers amid ongoing union tensions. Strikes hit over 200 locations last fall, demanding more hours and fair pay, but contract talks remain stalled while the company keeps. Tweaking benefits to keep partners on board. Our wraps of Vancouver news today brought to you with AI.
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