About this episode
In this episode of Growth Notes, Frazier unpacks a critical skill that separates top-performing loan officers from the rest—listening. Most professionals talk too much, trying to impress with answers, stats, and scripts. But real influence comes when you flip the script and speak less than 40% of the time.
Frazier dives into the power of asking better questions, staying quiet long enough to hear the real concerns, and using silence as a tool—not a weakness. When you truly listen, clients feel heard, understood, and valued—and that’s where trust is built.
Want stronger relationships and more conversions? Shut up and listen. Your next deal might depend on it.
Get every episode summarized
Each time Growth Notes publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
More from Growth Notes
Everybody Loves the Idea of Overnight Success | Ep. 629
Growth Notes
This Can Cost You More Than an Imperfect Decision | Ep. 628
Growth Notes
Be Bold And Make It Real Today | Ep. 627
Growth Notes
You Have To Put Time Over Technology | Ep. 626
Growth Notes