Risk-taking, creativity, and seven calendars: How a Customer Success leader navigates career, growth, and motherhood

How do you balance leading a team of 12, pursuing studies, and being a parent—all at once? In this episode of Real Talks, Lauren McMichael, Sr. Manager in Customer Success, shares her journey and the tips she’s collected along the way. 
 

Before joining a Customer Success team at Dynatrace five years ago, Lauren worked in various marketing and sales roles across different industries. Now, she is leading a team of 12 Customer Success Managers–all while completing a leadership course at Yale and becoming a mom for the third time. 

In this conversation, she talks about: 
 

•  How taking risks and switching paths can lead to a fulfilling career 
•  Why creativity plays a big role in a job you wouldn’t expect 
• The power of a rhythm in your calendar 

 
Enjoying the episode? Leave us a comment on Spotify, or rate it on Spotify or Apple Podcasts. 

Where to find us:    

• Connect with Sue Quackenbush on LinkedIn
• Connect with Lauren McMichael on LinkedIn

Discover the opportunities at Dynatrace and take your career to the next level: careers.dynatrace.com