Redefining health care through agency and partnership

Patient advocates Alan P. Feren and Joyce Griggs discuss the article "Why agency and partnership are vital in modern health care." In this episode, Alan and Joyce explore how collaboration, advocacy, and shared responsibility create stronger, more effective care. Together, they unpack the four pillars of good medicine—agency, advocacy, responsibility, and partnership—and highlight how each empowers patients to play an active role in their health. Through Alan's personal story about a missed follow-up that could have had serious consequences and Joyce's perspective on navigating the system as an advocate, they reveal why mutual trust and communication are essential to safe, humane care. Viewers will learn how patients and physicians can work together to strengthen agency, support advocacy, and build the partnerships that restore confidence in modern health care.

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