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newsAug 7, 20261:12:50pending

QuickBooks Live is Dead, Long Live Intuit Experts

About this episode

QuickBooks Live is officially retired, and Alicia sits down with Dan DeLong and Matthew Fulton to unpack what replaces it: Intuit Experts, a narrower set of services built directly into QBO Simple Start and above. They walk through the new Books Check-In, Smart Expert Categorization, and Expert Books Upkeep offerings, how the accountant-attached toggle works, and why onboarding still applies to every new client regardless of status. They also dig into the Intuit ProPartner Accountants program launching in 2027 and what firm-billed versus client-billed accounts mean for who controls what.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Pilot - http://uqb.promo/pilot
Kick.co - http://uqb.promo/kick


  • (00:00) - Welcome and Setup
  • (01:12) - QuickBooks Live Ends
  • (02:47) - What Makes an Expert
  • (07:08) - Firm of the Future Article
  • (11:03) - Who Intuit Experts Serve
  • (13:41) - Pro Partner Matching Network
  • (15:35) - Services Built Into QBO
  • (17:31) - Breaking Down New Services
  • (21:36) - Consent and Default Off
  • (25:57) - Intelligent Onboarding
  • (28:50) - Cross Sell and Workforce
  • (34:18) - Do They Compete With Firms
  • (38:16) - Marketing Toggle Recap
  • (38:52) - Unknown Accountant Status Rules
  • (40:17) - Overlap Services Confusion
  • (43:52) - Onboarding Versus Suppression
  • (45:52) - Where Controls Live
  • (46:28) - Client Versus Firm Billing
  • (49:55) - Expert Hub Visibility
  • (52:51) - QuickBooks Live Rebrand
  • (56:39) - Why Intuit Changed Course
  • (59:42) - What To Do Now
  • (01:05:11) - ProPartner And Suite Updates
  • (01:06:40) - Wrap Up And Community
  • (01:07:32) - Hosts Updates And Outro

LINKS

Dan’s School of Bookkeeping blog on AI/Claude:


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QuickBooks Live is Dead, Long Live Intuit Experts

Unofficial QuickBooks Accountants Podcast

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