Phoenix Pay Errors: Urgent Action Needed Before Dayforce Switch

0:00It's March 23rd, Toronto News Today starts now. AI powered and ready. Canada's auditor general has warned that the federal government needs to act fast to clear a huge backlog of pay errors from the old Phoenix system. Before switching to the new day force platform, all government departments must migrate to day force by March 2031, but progress on fixing the backlog has been slow so far. As of September 30th, 2025, more than 233,000 pay transactions were pending, impacting at least one. 133,000 public servants who have dealt with paycheck glitches for years. The report credits the Treasury Board's Secretariat and Public Services and Procurement Canada with handling the overall switch effectively, noting it, should deliver good value once complete. Estimated costs are already top $4.2 billion, though that figure doesn't yet cover extra expenses for individual departments to adapt. Official stress clearing the errors now to prevent problems in the new setup.