About this episode
Perspective Matters by Steve Adams
I placed an online order with a national retail chain. One item was stocked in the local store, but the other was not, so I was careful to choose the Shipping option as opposed to the Delivery option.
Today, I received a note telling me the local store had one of the parts out for delivery. I shook my head in disbelief. Sure enough, within 15 minutes of the message, a smiling lady pulled her car into the driveway. I saw her coming and walked out to meet her with my head hung low. She noticed and inquired why I was disappointed. I apologized for running her out to deliver an $8 part.
We laughed and she shared with me how they brought several deliveries and that it was not a special trip, but she went further thanking ME for the wonderful experience, for supporting her ability to earn a wage and for the jovial conversation that lifted her spirits. What I thought was a needless waste was in fact a welcomed boost.
Sponsored by the Caylor Group Wealth Management in Lynchburg Virginia. Call 434-455-7197.
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