PD | Can Language Mistakes Kill Patients? Dr. Nelva Lee on Medical Interpreting, Leadership and AI

Dr. Nelva Lee’s journey from Panama to becoming a leading voice in medical interpreting is a story of resilience, leadership, and purpose. As the CEO and Founder of MiTio, she helped shape national certification standards for medical interpreters and continues to advocate for language access as a core component of quality healthcare.

In this episode, Dr. Lee explains why even patients who speak some English may not fully understand medical terminology, how hospitals expose themselves to risk when they rely on untrained interpreters, and why language access should be treated as a safety requirement rather than a cost center.

Robin and Dr. Lee also discuss the promise and limits of AI in healthcare communication, and why human expertise and cultural understanding remain essential in life and death situations.

🎥 Watch the full video episode on YouTube:
https://youtu.be/808bgKP1oFY

Credits
Host: Robin Ayoub, Founder, Localization Fireside Chat

Connect and watch more
Website: www.L10NFiresideChat.com
Spotify: https://open.spotify.com/show/5OoURgc29R31XPGzOWL9iX
Be a guest: https://calendly.com/robin-ayoub/localization-fireside-chat-podcast-recording
LinkedIn: https://www.linkedin.com/in/robinayoub/

Support the show
Share the episode with a friend. Subscribe on YouTube and Spotify. Leave a short review.

Disclaimer
Views are for education and discussion. Apply judgment in your own context.

Tags
#L10NFiresideChat #localization #hiring #recruiting #leadership #ai

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.