Papa John's Tipping Drama: Delivery Fees Not Tips

0:00A Papa John's pizza box message is blowing up online, telling customers that the delivery fee ain't a tip and to reward drivers for good service. It hit TikTok last week and got folks heated quick. People are calling a tone deaf saying companies like this should pay their workers fair wages instead of passing the buck to us. Delivery fees go to the business, not drivers, so why guilt trip customers? Social media exploded with comments like, why pay a fee if it's not for the driver and shout us to the CEO pulling in over 8 million bucks a year. This taps into bigger gripes about tipping, creeping everywhere from kiosks to quick services. Surveys back it up, with 9 out of 10 Americans saying tipping cultures out of control, and most folks only tipping from guilt. Papa John's hasn't commented yet. Meanwhile, the chain's closing 300 underperforming spots, mostly old franchises, barely hitting 600,000 in yearly sales, so this. Drama hits at a rough time.

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